Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we CAN NOT offer you a refund or exchange. If you purchase your item online and would like to return it, all items are subject to $50 restocking fee PER ITEM. To be eligible, the item has to have never left the store. Once an item is picked up and has left the store, absolutely NO RETURN will be accepted.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and has never left the store.
Additional non-returnable items:
- DIY Paint & Sealers / Paint Brushes
- Any Furniture / Decor
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any Refinished Furniture or Decor Pieces.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Storage and Abandoned Items
We are able to store items for one week (7 days) from date of purchase. Each additional day of storage past the initial seven days, is charged at $20.00 PER DAY. If items are not picked up within 30 days from initial date of purchase, items will be considered abandoned and will become property of Post Furnishings with no refunds issued.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Post Furnishings LLC, 288 NW 1st Ave., Canby OR 97013, United States. Please contact us prior to sending anything back.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Post Furnishings LLC, 288 NW 1st Ave., Canby OR 97013, United States. Contact us prior to shipping anything back.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.