Returns and Refunds Policy
Returns and Refunds Policy
General Return Policy
Our return policy lasts 14 days. If 14 days have passed since your purchase, we are not able to offer a refund or exchange.
If you purchased your item online and wish to return it, a fifty dollar restocking fee per item will apply. Items must not have left the store to be eligible. Once an item has been picked up or removed from our location, no returns will be accepted under any circumstance.
To qualify for a return, items must be unused, in their original condition, and in the original packaging. Items must not have been transported from our showroom.
Non-Returnable Items
- DIY paint and sealers, including brushes
- All furniture and home decor
To complete your return, you must present a receipt or proof of purchase.
Partial Refunds May Be Granted (if applicable)
- Refinished furniture or decor pieces
- Items not in original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
Storage and Abandoned Items
We offer complimentary storage for up to seven days from the date of purchase. After that, a storage fee of twenty dollars per day will apply.
Items not picked up within 30 days from purchase will be considered abandoned and will become the property of Post Furnishings. No refunds will be issued for abandoned items.
Refunds (if applicable)
Once we receive and inspect your return, we will notify you by email regarding the approval or rejection of your refund. If approved, a credit will be applied to your original payment method within a few business days.
Late or Missing Refunds
- First, check your bank account again
- Then contact your credit card provider — it may take several days for your refund to post
- Next, contact your bank — processing time may vary
- If you have done all of this and still have not received your refund, email us at postfurnishings@gmail.com
Sale Items
Only regular priced items are eligible for a refund. Sale items are not refundable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. To request an exchange for the same item, contact us at postfurnishings@gmail.com.
Items must be returned to:
Post Furnishings LLC
288 NW 1st Ave
Canby, OR 97013
United States
Please contact us before mailing any item back.
Gifts
If your item was marked as a gift and shipped directly to you, you will receive a gift credit once your return is received. A gift certificate will be mailed to you.
If the item was not marked as a gift at purchase, or was shipped to the gift giver first, a refund will be sent to the gift giver and they will be notified of the return.
Shipping Returns
To return an item, please send it to:
Post Furnishings LLC
288 NW 1st Ave
Canby, OR 97013
United States
Contact us prior to shipping any item back.
You are responsible for your own return shipping costs. These costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund total.
Return delivery times may vary depending on your location.
If your return is valued over seventy five dollars, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.
